Partner and Problem-solver

Jeff Bezos, the founder of online bookstore Amazon, once said «that anyone who fails to remain in constant contact with their customers will soon find themselves being squeezed out of the market», thereby loosely describing a management philosophy which we too are proud to call our own. Our newly designed company brochure is intended to stimulate and advance that dialogue with our customers.

In the IT world with its ever faster innovation cycles – everyone's familiar with the laws described by Moore or Metcalf – tools can only be as good as the user's skill in applying them. We firmly believe that the ability to identify problems, to network competences and functions and to reason from the customer's perspective is a stronger factor in sustaining success than merely installing software products as prescribed in the product manual. Customer loyalty to us means the customer coming back to us, not the product.

We have headlined this editorial "Partners and Problem-solvers". This is where we perceive our competitive edge. A systematic focus on customer needs of course calls for certain abilities: determination to succeed, creativity and lateral thinking are just some such abilities. That puts us firmly behind the people at Tryptis, whose commitment gives our company its unique profile.

"Made-to-measure" instead of "Off-the-peg"